Terms of Service for Oak Farm Christmas Trees
1. Acceptance of Terms
Welcome to Oak Farm Christmas Trees! By accessing or using our website (the “Site”) and our services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site.
2. Christmas Tree Orders
a. Product Availability: Oak Farm Christmas Trees offers Christmas trees for sale and delivery exclusively in the Dublin area. All orders are subject to product availability. In the event that a tree is unavailable, we will notify you as soon as possible.
b. Product Images: The images of our Christmas trees on the Site are for illustrative purposes only. The actual tree delivered may vary in size, shape, and color due to the natural characteristics of live trees. We make every effort to provide accurate descriptions and images, but we cannot guarantee an exact match.
3. Ordering Process
a. Order Confirmation: Once you place an order, you will receive an email confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of your order; it is a confirmation that we have received it.
b. Delivery: Oak Farm Christmas Trees delivers exclusively to the Dublin area. Delivery dates and times are subject to availability and may vary based on order volume and location. We will communicate the expected delivery window once your order is confirmed.
4. Cancellation and Refunds
a. Cancellation: You may cancel your order up to 48 hours before the scheduled delivery date. Cancellations made after this period may be subject to a cancellation fee.
b. Refunds: Refunds will be issued for canceled orders within the timeframe mentioned above. We do not offer refunds for delivered trees unless the product is damaged or significantly different from the description.
5. Product Care and Maintenance
a. Tree Care Instructions: Upon delivery, please follow general care instructions provided to ensure the longevity and freshness of your Christmas tree. We are not responsible for issues arising from improper care after delivery.
6. Liability and Disputes
a. Limitation of Liability: Oak Farm Christmas Trees shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
b. Disputes: Any disputes arising from the use of our Site or services shall be governed by the laws of Ireland. In the event of a dispute, we encourage customers to contact us to seek a resolution amicably.
7. Changes to Terms
Oak Farm Christmas Trees reserves the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review the terms periodically.
By using our services, you agree to abide by the most current version of these Terms of Service.
If you have any questions or concerns regarding these terms, please contact us at [email protected].
Thank you for choosing Oak Farm Christmas Trees!